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Last Updated: October 12, 2025
We at Japan House value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
We collect information you provide directly to us when you create an account, including your email address, prefecture, city, and moving-related preferences. We also collect information about your usage of our services.
We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. We use your location information to provide region-specific information about moving services.
We do not sell your personal information. We may share your information with service providers who assist us in operating our platform. We may also share information when required by law or to protect our rights.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to exercise these rights.